Open up the lines of communication…

GETTING ALONG TOGETHER

UPPORTING INITIATIVES TO PREVENT, MANAGE AND RESOLVE CONFLICTS WITHIN THE COMMUNITY

Free, confidential and easy-to-use service for residents of partner municipalities.

Various types of nuisances can cause neighbourhood arguments and disturb the peace in urban communities:

Interpersonal conflicts

Noise

Disruptive behaviour

Unruly pets

Theft

Vandalism

Bullying and intimidation

Chances are you will encounter one or more of these situations at one time or another. Just remember: conflicts are natural. Trust the experts at MAVN to work with you and find an effective way to restore your quality of life.

We believe that conflicts are a fact of life and can even be catalysts for growth. Most of the time, what stands in the way of a positive outcome are individual reactions, not the conflict itself.

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MÉDIATION CONCILIATION DE QUARTIER DES LAURENTIDES

Médiation Conciliation de Quartier des Laurentides (MCQL) offers community dispute resolution services to residents of participating municipalities, namely:

Prévost

Saint-Hippolyte

Saint-Jérôme

Sainte-Sophie

Sainte-Anne-des-Lacs

Saint-Sauveur

Piedmont

Mirabel

Lachute

Sainte-Agathe-des-Monts

COMMUNICATION IS THE KEY

The goal is to stop a conflict from escalating before the courts get involved. Reaching a compromise in these kinds of situations takes cooperation, and often a dash of creativity, to find a solution that everyone can live – and even be happy – with. You’d be surprised at the opportunities that sometimes emerge as a result!

A conciliator/mediator will work with the parties involved to:

Help them see one another’s viewpoints

Overcome deadlocks

Find win-win solutions for everyone.

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SUPPORT AND ASSISTANCE

MCQL is dedicated to serving in a support and assistance capacity. Everyone involved in the process must play an active role in finding a suitable resolution to a conflict outside of the traditional court system.

The various parties are met individually to establish a clear understanding of the issues at stake, assess the various needs and facilitate communication. As a result, MCQL can ensure: